Privacy Policy
CI Commercial Advisory & Property (CI CAP)
Chatoshi Investments Pty Ltd | ABN 56 685 708 865
www.cicap.com.au | admin@cicap.com.au
Last updated: May 2026
Who we are
CI CAP (CI Commercial Advisory & Property) is a boutique property and business advisory firm operated by Chatoshi Investments Pty Ltd (ABN 56 685 708 865), based in Brisbane, Queensland, Australia. We provide business broking, commercial advisory, residential property sales, and property marketing services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
We collect personal information necessary to deliver our services. This may include:
Contact information — name, email address, phone number, and postal address
Business information — financial records, business documents, operational data, and valuation materials provided in connection with a business sale or advisory engagement
Property information — property details, ownership records, and marketing materials
Buyer and seller information — identity documents, financial capacity indicators, and correspondence relevant to a transaction
Website enquiries — information submitted through our contact or enquiry forms, including your name, email, and message content
Technical data — IP address and browser information collected automatically for security and spam prevention purposes
We collect information directly from you, or with your authorisation from third parties such as accountants, solicitors, or other professional advisers involved in a transaction.
How We Use Your Information
We use your personal information to:
Provide business broking, advisory, and property sales services
Prepare Information Memorandums, marketing materials, and transaction documentation
Communicate with you regarding your enquiry, listing, or engagement
Meet our legal and regulatory obligations as a licensed real estate and business broking agency under Queensland law
Improve the quality of our services and website
We will not use your information for any purpose unrelated to the reason it was collected without your consent.
Who We Share Your Information With
We do not sell or rent your personal information. We may share your information with:
Prospective buyers or sellers — where relevant and with your knowledge, as part of a transaction process
Professional advisers — accountants, solicitors, and other advisers engaged as part of a sale or advisory matter
Service providers — third-party platforms that assist us in operating our website, communications, or marketing, subject to confidentiality obligations
Regulatory bodies — where required by law, including the Queensland Office of Fair Trading
Cross-Border Disclosure
Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle your information in a manner consistent with the APPs, in accordance with APP 8.
Cookies & Website Data
Our website may use cookies to improve your browsing experience. Cookies are small data files stored on your device. You may disable cookies through your browser settings, though this may affect some website functionality. We do not use cookies to collect sensitive personal information.
Embedded Content
content from third-party platforms (such as maps or video). Embedded content behaves as if you visited the originating site directly and may collect data or use cookies in accordance with that platform’s own privacy policy.
How Long We Retain Your Information
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Transaction records related to property or business sales may be retained for a minimum of seven years in accordance with Queensland regulatory requirements. Website enquiry data is retained for a reasonable period to allow us to respond and follow up as appropriate.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information, except where retention is required for legal, regulatory, or administrative purposes
To make a request, please contact us at admin@cicap.com.au.
Privacy Complaints
If you believe we have not handled your personal information in accordance with the APPs, you may lodge a complaint with us in writing. We will acknowledge your complaint within five business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
For privacy-related enquiries or requests:
CI Commercial Advisory & Property (CI CAP)
Chatoshi Investments Pty Ltd
Brisbane, Queensland, Australia
📧 admin@cicap.com.au
🌐 www.cicap.com.au
This policy is reviewed periodically and may be updated. The current version will always be available on our website.